Customer Service Standards & Complaints Handling Policy

Customer Service Standards
Falkon Security customers are integral to company success and a strong and viable future part of top management vision that is for the provision of a high level of customer service. Download

DRIVING LICENCE AND SAFE DRIVING POLICY

The rationale for this policy
Transport Operations (Road Use Management) Act 1995 QLD was updated on 2-May-2023. Section 83 Careless driving of motor vehicles (1) Any person who drives a motor vehicle on a road or elsewhere without due care and attention or without reasonable consideration for other persons using the road or place is guilty of an offence. Maximum penalty— (a) if the person causes the death of or... Falkon DRIVING LICENCE AND SAFE DRIVING POLICY

DRUGS AND ALCOHOL POLICY

Falkon Security provides a work environment that aims to ensure the health, safety, respect, and productivity of all employees and contractors. The use of drugs and alcohol may impair an individual’s capacity to perform their job safely, efficiently and with respect for work colleagues and customers....Falkon DRUGS AND ALCOHOL POLICY

ENVIRONMENTAL POLICY

Falkon Security (Company) understands that care for the environment and ESG is an essential part of conducting its business operations in full compliance with ISO 14001:2015 as due to very limited impact on environment from controlled by Company operations and integrated relevant parts of EMS with other ISO 9001:2015 and ISO 45001:2018 standards to assure quality and reliability of our services in a safe manner with reduction of ...Falkon ENVIRONMENTAL POLICY

SMOKING POLICY

Falkon Security and customers are committed to comply with all relevant laws and regulations. Environmental tobacco smoke is considered a health risk and there is now sufficient evidence that passive smoking..FALKON SMOKING POLICY

Work Health and Safety Policy

Falkon Security is committed to providing an environment which protects the work health, safety and welfare for employees, contractors and visitors. Falkon Security (company) believes that all injuries are preventable and is committed....Work Health and Safety Policy

WORKPLACE INJURY MANAGEMENT AND RETURN TO WORK POLICY STATEMENT

Falkon Security (Company) is committed to the prevention of illness and injury to its employees by providing a healthy and safe working environment ...FAKON WORKPLACE INJURY

Integrated QHSE Management System Policy Statement

Falkon Security is committed to meet or exceed customer expectations in provision of quality and services, controlling risks to management of its operations in an environmentally sustainable way .... Integrated QHSE Management System Policy Statement